To respect everyone’s time and ensure a smooth booking process, please review the following policies carefully:

Cancellations, Rescheduling & No-Shows:
Cancellations, rescheduling requests, or no-shows made within 24 hours of your scheduled appointment will result in forfeiture of any deposits and a 50% service fee charged to the card on file. This compensates fairly for Taylor’s time and the financial impact of a missed appointment.

If the card on file is invalid or has insufficient funds, you will be required at your following appointment to pay any outstanding balance.

Cancellations and rescheduling requests made outside of our regular business hours will still be honored based on the time the message was received.

No-shows may result in the inability to book future appointments.

Booking Requirements:
While deposits are not required for all services, a valid card on file is mandatory when booking.

Repeated Reschedules:
After two consecutive cancellations or reschedules, a non-refundable deposit will be required to secure any future appointments.

Late Arrivals:
Clients arriving more than 10 minutes late may be asked to reschedule to avoid overlapping into another client’s time. Your punctuality is deeply appreciated.

Rescheduling Notice:
Rescheduling within 24 hours will be treated as a cancellation. A new booking will be required, and additional fees may apply.

Artist Commitment:
When you book an appointment, you're reserving dedicated time, tools, and products. If your artist/stylist is unable to proceed with your service due to an oversight or miscommunication on your end, any deposits will be forfeited and the 50% service fee will still apply.

Deposit Terms:
All deposits are non-refundable and non-transferable to a different date or time. Deposits are applied toward your final service total. A new deposit is required when rescheduling appointments.

PLEASE DO NOT HESITATE TO CONTACT WITH ANY QUESTIONS.

WE OFFER NO GUARANTEES.

RESULTS MAY VARY.

We reserve the right to refuse service to anyone who exhibits aggressive, inappropriate, or disrespectful conduct.

• Cash, credit, and debit cards accepted (card/tap to pay/electronic transactions may incur up to a 3% processing fee).

• Checks are NOT accepted.

• Flexible payment plans are available via Affirm, Klarna, and Afterpay. Terms and fees vary by provider. Check the provider details for more info. You can sign up at checkout after your service, but if you're counting on using Buy Now Pay Later, we recommend signing up beforehand to confirm how much you’re approved to spend so you can be sure ahead of time you are able to cover the cost of the service. Either way, you won’t be charged until after your appointment.

• All prices are subject to change at any time.

• Gift cards cannot be combined with other offers or discounts.

• Valid only for hair and tattoo services provided by Taylor Swihart, Ink’T Cosmetics.

• Gift cards are not redeemable for cash value.

• Gift cards are not to be used for prepayments or deposits.

Operating Hours

• Tuesday & Wednesday: 10:00 AM – 7:00 PM

• Thursday & Friday: 9:00 AM – 3:00 PM

• Please note that we are not always available to respond to inquiries on Saturdays, as this time is often dedicated to weddings, group/full-day tattoo sessions, or other events.

Messages received outside of these hours will be addressed during the next business day.

Response Times

• Cancellations & Rescheduling: Reviewed and responded to by the following business day.

• General Inquiries (calls, texts, emails): Responded to within 24–48 business hours.

Cancellations and rescheduling requests made outside of our regular business hours will still be honored based on the time the message was received.

Weddings & Special Events

For wedding services, please refer to your Bridal Contract for the correct method of communication regarding emergencies, changes, or other important details. This ensures everything is properly documented and handled with care.

A Note from Ink’T

Thank you for your patience and understanding. As a small business, we not only dedicate ourselves fully to our clients but also value time to rest and be with our loved ones. By respecting these boundaries, you help us show up refreshed, creative, and ready to give you the best care possible.

We maintain a strict no-refund policy on all transactions — including but not limited to services, retail products, gift cards, deposits, service or processing fees, etc.